Privacy Policy

Eden Dawn Cares ("Eden Dawn Cares," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://www.edendawncares.org/ (the "Website").

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you may have regarding your information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us when you use our Website, including when you:

• Contact us through an online form

• Subscribe to our newsletter or email updates

• Request a cancer care package

• Submit a survivor story

• Submit a memorial or remembrance

• Make a donation

• Purchase products through our online shop

• Volunteer or inquire about volunteering

• Submit a partnership inquiry

• Participate in an event, campaign, or other activity

• Communicate with us by email, phone, or other means

Depending on the activity, the information you provide may include:

• Name

• Email address

• Phone number

• Mailing or shipping address

• Information needed to process a care-package request

• Information included in survivor stories or memorial submissions

• Donation or transaction information

• Communications you send to us

• Other information you voluntarily provide

Sensitive Information

Some services on our Website may involve information related to a person's cancer experience or other personal circumstances.

Please do not submit sensitive medical, financial, or other confidential information unless it is reasonably necessary for the service you are requesting. We will use information submitted through our forms only for the purposes described in this Privacy Policy or as otherwise permitted by law.

2. Automatically Collected Information

When you visit our Website, certain information may be collected automatically by our website platform, hosting provider, analytics services, cookies, or similar technologies.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of visits

• General geographic information

• Website usage and interaction information

We may use this information to operate, maintain, secure, analyze, and improve our Website.

3. Cookies and Similar Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Keep the Website functioning properly

• Remember preferences

• Understand how visitors use the Website

• Improve website performance

• Measure the effectiveness of communications and campaigns

• Maintain website security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the Website function.

4. How We Use Your Information

We may use personal information to:

• Respond to questions and inquiries

• Process care-package requests

• Communicate regarding care-package requests

• Process donations

• Process purchases and fulfill orders

• Send newsletters and updates when you have subscribed

• Review volunteer and partnership inquiries

• Review survivor stories and memorial submissions

• Communicate with you about programs, events, and activities

• Improve our Website, programs, and services

• Maintain website security

• Detect and prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations

• Carry out other purposes disclosed when information is collected

5. Email Communications

If you subscribe to our newsletter or other communications, we may use your email address to send you information about Eden Dawn Cares, including stories, events, programs, updates, fundraising activities, and ways to support our mission.

You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe link included in an email or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional or administrative communications related to a request, purchase, donation, or other interaction with us.

6. Donations and Payments

Donations and purchases may be processed through third-party payment providers.

When you make a donation or purchase, payment information may be collected and processed directly by the applicable payment provider. We may receive limited transaction information necessary to record, acknowledge, process, or fulfill the transaction.

We do not intend to store complete credit-card numbers on our Website.

Third-party payment providers may have their own privacy policies and terms governing their handling of your information.

7. Sharing of Information

We may share personal information with trusted third parties when reasonably necessary to operate our organization and provide our services.

These parties may include:

• Website hosting and technology providers

• Email and newsletter service providers

• Payment processors

• Shipping and fulfillment providers

• Website analytics providers

• Form and customer communication platforms

• Professional advisors and service providers

• Government authorities or other parties when required by law

We do not sell your personal information for money.

We may also disclose information when we believe disclosure is reasonably necessary to comply with law, protect our rights or property, protect the safety of individuals, investigate fraud or abuse, or enforce our policies.

8. Survivor Stories and Memorial Submissions

If you voluntarily submit a survivor story, memorial, photograph, testimonial, or other content for possible publication, we may review and publish the content according to the terms presented to you when you submit it.

Before publishing personal stories, photographs, names, testimonials, or other identifiable information, we may request appropriate permission or consent.

Please do not submit information about another individual unless you have the authority or permission to provide it.

If you would like us to correct or remove a story, testimonial, photograph, or memorial that you previously submitted, please contact us.

9. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

10. Third-Party Websites and Services

Our Website may contain links to third-party websites, payment providers, social-media platforms, donation platforms, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise operate our organization.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Withdraw consent where processing is based on consent

• Request information about how your personal information is used

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

14. California and Other State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

If applicable law provides you with privacy rights that are not otherwise described in this Privacy Policy, we will honor those rights as required by applicable law.

If you are a resident of a state with specific consumer privacy legislation, you may contact us to request information about the rights available to you.

We will not discriminate against you for exercising privacy rights that are legally available to you.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to periodically review this Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Eden Dawn Cares
1040 E Ashdown Forest Rd
Cedar City, UT 84721

Phone: 435-592-2566
Email: contact@edendawn.org

Website: https://www.edendawncares.org/